Unang Balita is the news segment of GMA Network's daily morning program, Unang Hirit. It's anchored by Arnold Clavio, Susan Enriquez, Ivan Mayrina, and Mariz Umali, and airs on GMA-7 Mondays to Fridays at 5:30 AM (PHL Time). For more videos from Unang Balita, visit http://www.gmanetwork.com/unangbalita. #Nakatutok24Oras Breaking news and stories from the Philippines and abroad: GMA News and Public Affairs Portal: http://www.gmanews.tv Facebook: http://www.facebook.com/gmanews Twitter: http://www.twitter.com/gmanews Instagram: http://www.instagram.com/gmanews GMA Network Kapuso programs on GMA Pinoy TV: https://gmapinoytv.com/subscribe

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Problema pa rin na ilang pasayero babyahi pa abroad ang mahabang pila sa immigration dahil sa dami raw ng tanong at sa dami raw ng mga hinihingi ng dokumento.

May nagsawi pa na hiningan daw siya ng yearbook.

Alkaw ngayon, makapanood natin sa Bureau of Immigration spokesperson Donna Sandoval.

Donna, good morning.

Good morning, good morning Igan. Atentso na po sa boses ko, medyo naman maaustan po today.

Ay baka kakatatanong din yan.

Ingat, ingat.

Ang reklama ng ilan ay parang hindi raw akma yung mga hinihingi ng immigration doon sa kanilang pake abroad.

E tanong lang, naghigpit ba kayo dahil dito sa mga issue ng human smuggling?

Actually yes po talagang madami po kasi yung cases ng mga human trafficking illegal recruitment ngayon.

Lalong-lalo na po yung mga professionals but we would like to clarify po,

ang yearbook po, yung mga diploma, hindi po yan hinahanap ng Bureau of Immigration.

So please huwag po tayong magdadala kasi may mga nakita na kami sa TikTok na nagdadala ng yearbook, magpalis po sila ng bansa.

Ano nangyari sa immigration na tauha ninyo nang hinihingi ng yearbook?

Yung immigration officer na yan ay rinirelieve po muna natin sa frontlines at rinila po sa ating back-end office because of this incident.

Bakit humingi siya ng yearbook? Wala bang palis ang immigration na hingin yan?

Wala po. Hindi po yan kasama sa mga standard questions ng ating immigration officers.

And when we asked him po, sabi niya po hindi naman hinanapan ng yearbook yung passenger.

But siguro ang pagkukulang din po ng immigration officer is to explain properly to the passenger what was happening at may nagkaroon din po ng issue.

Wala ng gulatan, ano ba dokumento ang kailangan dali ng mga pasehero para hindi sila ma-offload o mapaalis sa kanilang biyahe?

Normally ang hinahanap ng ating immigration officers ay passport, round-trip ticket and visa sa bansa pupuntahan if visa required.

And of course ang supporting documents related to the travel, related sa kanilang travel.

Gano'ng katagal dapat ang tanungan at hindi maiwan sa kanilang flight ang mga pasehero?

Normally po it's just 45 seconds sa ating primary inspection counter. Very small percentage naman po lamang ang narerefer for secondary.

Yan lamang ang may nakikita tayo na red flags o kaya po discrepancy. Kapag narefer sa secondary inspection, that's a separate area.

So hindi na po yan nakakadagdag doon sa tagal po nung nasa sila.

Pag naiiwan ba sa flight, sagot niyo ang rebooking ng pasehero?

While we do not have a hand on damages kagaya po ng rebooking sa amin, what we can do is initiate disciplinary action.

Kung halimbawa makita natin na yung immigration officer has really been remissed office duty, mayroon pong pagkukulang yung immigration officer at makita po iyon, we can initiate disciplinary action.

Pwede po siyang makasuhad administratively and we forward this to the Department of Justice for the resolution.

Yung huling incidente kahapon yata, yung dalawang pasehero nagsabi magbabakasyon sana.

Tapos nagsumbog na sila sa airport police dahil may return ticket. Inahanapan siya ng dokumento na kailangan gastusin siya kung mag-anak niya sa abroad.

I would have to verify. Ngayon ko lang naririnig itong storyang ito. But siguro kanyang sponsorship baka sinisponsoran siya ng relative niya abroad.

That's why inahanapan siya ng document because based on the departure formalities may guidelines kasi tayo sinusunod from the Department of Justice.

Ito yung pinaka-bible ng Bureau of Immigration. When looking at passengers, kapag hindi na-determine yung personal capacity alimbawa ng passenger and marami discrepancies alimbawa sa kanyang presidenta na purpose of travel, then there are certain documents na hinahanap natin sa kanila.

Okay ito na, dadama yung lahat. Dalawang pasehero magbabakasyon sa Malaysia pero lumalabas paputang Kongo para magtrabaho bilang domestic helper. O yan ba yung mga tipong talagang iniiwasan natin kaya hindi na rin sila pinaalis?

That they are legitimate tourists na magbabakasyon lamang abroad but they are really recruited para magtrabaho ng iba't iba mga work sa iba't ibang bansa.

Isa na lang. Pararating ko lang yung sumbong ng kasama namin dito sa GMA. Kahapon ang daming tao may immigration, aapat lang daw yung naka-detail doon.

We would double check ito kasi ang instruction ni Com. Tanzingo is to fully maximize our manpower at airports lalong-lalo ngayong peak season. So we will check kung ano itong report na ito and we will call the attention of the terminal head.

For more updates on this broadcast, sa youtube.com slash GMA News, iklik lang ang subscribe button. Sa mga kapuso na abroad, maaari kami masubaybayan sa GMA Pinoy TV at www.gmanews.tv.