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Citi keeps large presence in Philippines, eyes expansion: official | ANC
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The Philippines remains among the areas where Citi has the largest footprint, roughly 8 months after it sold its consumer business to UnionBank. For more ANC Interviews, click the link below: https://www.youtube.com/playlist?list=PLm34qRgqWBU4AT2G3LWF27_RErcz0GVd9 For more COVID-19 videos, click the link below: https://youtube.com/playlist?list=PLm34qRgqWBU6fLkn9gyvRdaq4t72OPtCL For more ANC Highlights videos, click the link below: https://www.youtube.com/playlist?list=PLm34qRgqWBU43K1JtKfSzAzho2UExmS3G Subscribe to the ANC YouTube channel! https://www.youtube.com/user/ANCalerts Visit our website at https://news.abs-cbn.com/anc Facebook: https://www.facebook.com/ancalerts Twitter: https://twitter.com/ancalerts #ANCNews #ANCHighlights #ABSCBNNews
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00:00.0
Let's start with Citi in the Philippines. It's been what, eight months since you completed the sale of your consumer business to Union Bank as part of a broader refresh strategy.
00:10.5
So now you're going to be focusing on serving institutional clients. First of all, how is the transition integration coming along?
00:18.5
We're all expecting it to be completed by the middle of this year. Are we on track?
00:23.5
Yes, Mimi. As a matter of fact, very much on track. Things have moved very smoothly.
00:28.0
But I must note that there were three things that we were focusing on with this transition.
00:34.0
We said that we will ensure that we did right by our customers, our employees, and the regulatory environment.
00:48.5
And I must say that we delivered well on all three of those aspects.
00:53.5
But most importantly for our ex-colleagues, they're very happy with the outcome. And I think they're in a very good place.
01:01.5
All right. Because we're talking about 1,500 or so of Citi Philippines employees who moved to Union Bank.
01:08.5
So how big is the team now for Citi? How many are left?
01:13.0
We're still around 7,000 people strong. This is one of the largest footprints for Citi globally, given that we also have a sizable service center over here.
01:27.0
All right. So now that you've let go of the consumer banking side, your core clients are now the institutionals, right?
01:36.5
The big local multinational companies. I was going over some data and saw that on the global scale, Citi Group, you guys move around all over the world.
01:48.5
Four trillion dollars for around 5,000 core multinational companies on a daily basis.
01:54.5
Whether in forex, payments, trade, essentially servicing all of their company's financial needs to operate and make payrolls and growth in their supply chains.
02:04.0
How big is the Philippine contribution there? I mean, how sizable is the Philippines part there?
02:11.0
I know that last year, this part of the business, for global at least, exploded, growing 30%. So what's the score here in the Philippine context?
02:20.0
Well, let me put it in terms of the number of customers or clients that we have on the ground.
02:26.5
In terms of multinationals, we have 950 multinationals banking with Citi, and that's banking with Citi all over the world.
02:37.5
On top of that, we have roughly 100 top-tier local corporates that are also banking with us.
02:45.5
On that note, Mimi, the strength of Citi has always been in its globality.
02:52.5
We are the most global bank, and from that perspective, it becomes a very obvious choice for all our global customers who want to operate anywhere around the world.
03:04.0
We are present on the ground in 95 jurisdictions, but now that Asia is starting to go global itself,
03:15.5
that is where we play a very key role in helping our local customers access the rest of the world through our network, which I just spoke of.
03:26.5
Do you have growth targets, at least for your local customers here in the Philippines?
03:33.5
What sort of growth are you looking at, and whether that growth is going to be coming from an overall growth of the pie or Citi taking market share?
03:44.0
Well, I'm not really at liberty to share the targets, but what I can tell you is that we are very optimistic about the opportunities that lie ahead for the Philippines.
03:56.0
I think we're in a very good space.
03:58.0
I mean, the Philippines clearly is one of the fastest-growing countries in the region, in the fastest-growing region globally.
04:06.0
So that speaks a lot, if you can infer from that, about what our aspirations are in terms of our growth prospects in the Philippines alone.
04:17.5
And it's not just on the business side, actually.
04:20.5
I mentioned earlier that we have one of the largest service centers for Citi globally, and we're also looking to bring in more functions into our service center.
04:31.5
So we're looking at growth from all directions here.
04:35.0
When you say you're bringing in more functions into the service center, into the service side, what sort of functions are you looking to add?
04:42.0
And how many people are we talking about over the next 12 months?
04:47.0
We don't really have the specifics just yet, but definitely we are looking to bring in more high-value functions into the country as we try to become more efficient globally.
05:00.5
These could be in the areas of finance or even operations.
05:05.5
All right. Let's talk about the bigger macro picture.
05:09.5
There's an expectation for a rolling recession.
05:12.5
You know, different parts of the world going through a recession at different times.
05:16.5
What does that mean for Citi specifically?
05:19.5
And are you starting to worry about credit more now than before?
05:24.5
Well, there are various perspectives on expectations of recession right now.
05:30.0
Citi officially right now believes that there may be a very slight recession towards the end of the year.
05:38.0
But we're only talking about the United States at this point.
05:42.0
It remains to be seen whether Asia itself will experience any form of recession given the current growth rates that we are seeing.
05:51.0
Which puts us, from a Philippine perspective, I think in a more comfortable space.
05:55.5
So, I guess, to put things simply, I am not entirely concerned about a recession going forward.
06:02.5
From a local perspective, I think our monetary authorities have done exceptionally well to manage things.
06:09.5
Right now, we are still dealing with a little bit of inflation, but it seems that things are coming under control.
06:14.5
And we should see something clear within the next few months.
06:19.5
But yes, I am not at all concerned right now of any form of recession.
06:24.0
And I guess, by inference, no concerns over credit.
06:29.0
I'm very curious, you mentioned inflation. What are you keeping a close eye on today, these days?
06:35.0
I mean, what does Paul Favela consider crucial leading indicators?
06:41.0
And whether your views are changing after what we've seen in the last two weeks?
06:46.0
No, no. Absolutely.
06:48.5
See, the problem with inflation, as I see it, is that it really is being driven largely by the geopolitical scenario.
06:57.5
Which means it's a global scenario. It's not specific to the Philippines.
07:01.5
I mean, we have our own dislocations, but it's only magnified by the fact that we have global logistical issues
07:09.5
that we've been dealing with since the events that happened in Europe almost a year ago, or more than a year ago.
07:17.0
So a lot of it will really depend on how things evolve externally, in terms of how it affects the local inflation.
07:27.0
Of course, we cannot ignore the fact that prices have gone up.
07:32.0
And we need to do whatever it is that we can do to try to, I guess, limit the impact of inflation to the local economy.
07:41.5
But like I said, it would seem that things are coming to an end, that inflation is peaking, if it hasn't yet.
07:50.5
And that gives us room to be a little bit more optimistic for succeeding months.
07:57.5
All right. A little bit more optimistic.
07:59.5
Of course, whenever we talk about inflation, the next question is central bank interest rates.
08:04.5
Central banks claim to be data dependent and inflation indicators are still hot.
08:10.0
What's your view on where rates are headed?
08:12.0
Because some analysts have been pointing out that the bond market seems to be pricing in too much risk,
08:19.0
while the equity market is pricing in too little.
08:21.0
Where are you?
08:26.0
That's a very difficult question to answer, to be very honest, because again, perspectives vary.
08:32.5
But if you were to ask me, and this is just my personal view,
08:36.5
I think rates are probably still going to move up a bit, maybe another 25 basis points from the BSP.
08:48.5
Of course, we are watching the Fed very closely,
08:53.0
because right now, it's basically the United States that's driving policy pretty much all over the world.
09:02.0
It can no longer be ignored.
09:05.0
And for that reason, we've seen the aggressive tightening done by the central bank last year,
09:11.0
which I think was very timely.
09:13.0
They were ahead of the curve.
09:15.0
And now, it's really up to them and the data in terms of what happens next.
09:22.5
We do have to keep a very close eye on events in the United States,
09:26.5
because that could really spell the difference between whether we're going to expect further rate hikes down the road,
09:32.5
or maybe the hiking cycle might just come to a pause.
09:38.5
And are you a believer that the BSP should keep that 100 basis point rate differential with the U.S.,
09:44.5
that whatever happens, that must be protected?
09:49.0
I don't think that the central bank is really focused on keeping a targeted differential.
09:56.0
Everything is relative.
09:58.0
And I'd like to believe that the central bank is making the decisions based on how it actually impacts the Philippine economy,
10:07.0
rather than just keeping to a certain level of differential in terms of interest rates.
10:15.0
It's a lot more complicated than that.
10:18.0
I must say, the transmission of interest rates into the larger economy varies in every country.
10:25.5
The mechanisms also vary quite substantially.
10:31.5
One thing we need to consider, though, is the central bank also lifted the cap on credit card rates last month,
10:41.5
from 24 to 36.
10:44.0
And not many people are talking about that.
10:47.0
But I think that has a more direct impact in terms of trying to rein in excessive consumption.
10:54.0
So it might just be that the central bank actually effectively tied it more than what people are observing.
11:03.0
All right.
11:04.0
But you're not in that business anymore, right?
11:07.0
No.
11:08.0
City Philippines.
11:09.5
Final question.
11:11.5
Everyone's talking about elevated rates.
11:14.5
And the common notion is that higher rates are supposed to be very good for banks because they're supposed to improve the spreads.
11:23.5
Is there a but there?
11:25.5
Is there a but there?
11:27.5
That's not always the case.
11:30.5
See, the challenge is this.
11:34.0
The rates could be high, but it's also a question as to whether we have clients borrowing.
11:39.0
And I think that's been the challenge in general for the Philippine economy.
11:42.0
Credit growth has not been as strong, and maybe for good reason, because that's the whole point of raising interest rates.
11:50.0
So it's not safe or fair to assume immediately that any hike in interest rates would immediately translate to better bottom lines for most of the banks.
12:01.5
For the most part, yes, it removes a lot of the compression that we have been experiencing over the last decade, I would say.
12:09.5
But it is definitely not a direct correlation to the bottom.
12:14.5
All right.
12:15.5
Final question.
12:16.5
Paul, what's 2023 going to be like for City Philippines?
12:21.5
What's on top of your agenda for this year?
12:24.5
Well, like I said, we're here to grow.
12:27.5
We're very excited about the prospects.
12:30.0
It's all going to be about growth.
12:32.0
It's all about leveraging the strength of the franchise.
12:36.0
But most importantly, it's about bringing out the best in our people.
12:41.0
We talk about 7,000 individuals, very talented people who have decided to join this wonderful institution.
12:52.0
And I guess I can say that I can vouch for that, having been here for close to 30 years.
12:58.5
7,000 people and maybe even counting when you do actually aggressively grow.
13:04.5
All right, Paul, thank you so much for joining us and congratulations on the appointment again.
13:09.5
Thank you very much, Mimi. Have a great day.
13:28.0
Thank you.