00:44.5
Thank you very much for tuning in in this channel.
00:46.9
Sa araw na ito, maiba po ang ating pag-uusapan.
00:50.1
Pag-uusapan na talaga natin are the negosyo na pwede mo talagang pasukan.
00:54.2
And in this video, pag-uusapan po natin yung step-by-step guide.
00:58.4
Tutulungan ko at tuturuan ko po kayong gumawa ng isang business plan.
01:02.7
And not only business plan, but at the end of the video, gusto kong tapusin mo ito.
01:06.6
Malalaman mo, anong mga dapat mong iwasan para hindi malugi ang iyong pet care and grooming business.
01:13.3
Ano ba itong umpisaan natin?
01:14.9
Pwede kayong mag-umpisa ng pang-pusa o pang-aso
01:17.9
that can really cater to the pet owners.
01:20.4
Ang napakahalaga po bago kayong gumawa ng negosyo is what we call as the target market,
01:25.0
as part of your business plan.
01:26.9
Sino po itong mga target market na pwede nating i-target?
01:30.2
Like, for example, yung mga taong busy.
01:32.4
Diba? Or if not naman, medyo may edad na.
01:34.7
Yung mga taong hindi naman alam kung paano gupitan,
01:37.9
or let's say, alagaan yung kanilang mga aso.
01:40.4
Lalo na pagdating po sa coco, napakahira po gupitan yung mga aso
01:44.0
kasi baka magsugat.
01:45.2
The reason why I know this is because we have seven dogs.
01:49.0
Next naman, para maging successful ang ating business,
01:52.0
ang kailang alamin nyo rin ang problem and pain points of your customers.
01:55.6
Ano problem and pain points sila?
01:57.0
Number one, they don't have, again, the time, the expertise.
02:00.4
At the same time, na-i-stress po sila.
02:03.8
Nag-i-stress po sila sa pag-alaga ng at pag-gash,
02:07.0
ligo ng kanilang aso at pag-gupit ng kanilang aso.
02:09.8
Or if not naman po, ito po ang nangyayari.
02:12.4
Isa pong problema is,
02:14.0
nairapan sila maghanap ng mga pwedeng pagkatiwalaan ng kanilang alaga.
02:18.4
Nag-agree ba kayo?
02:19.2
Kasi minsan, namimishandle po sa mga ibang grooming services.
02:23.2
Pag-uwi, di ba, may sugat, yung mga aso.
02:25.8
Na-experience yun na ba yun?
02:27.1
Tapos, yun, makita mo, pagdadaling mo sa ano na yun,
02:29.8
nanginginig yung asong yun.
02:31.6
So, kung kayo naka-experience lang,
02:33.2
pakitype lang sa comment section na experience,
02:35.4
and tell us your experience.
02:36.8
And then, so that's the reason why if you want to create a good business,
02:41.1
kailangan hanapin mo yung target market,
02:43.1
problema, and then mag-offer tayo ng solusyon.
02:45.5
Ano yung solusyon na i-offer natin?
02:47.9
Number one, kung pupwede, if you want it to be competitive,
02:50.8
very affordable, high-quality service,
02:53.5
isama mo na yung grooming,
02:55.2
pwede yung walking,
02:56.6
di ba, pwede rin may vet ka sa loob,
02:59.3
and at the same time,
03:00.4
sasama mo man po yung tinatawag nating TLC.
03:04.5
Tender, Love, and Care.
03:05.8
Sa kanilang mga pets,
03:07.0
para magkaroon ng peace of mind ang kanilang mga owners.
03:11.2
So, if that is your business plan, napakaganda po yun.
03:14.4
And right now, pag kayo po ay nag-umpisa ng business,
03:16.6
I suggest, nag-create na rin kayo ng simple
03:18.9
mission, vision statement.
03:21.2
So, gumawa tayo ng mission statement natin
03:23.2
para sa ating Pet Care and Grooming Services.
03:25.3
Ang mission po natin is to provide
03:27.3
health and happiness to the pet owners.
03:30.4
Health para sa kanilang alaga,
03:31.6
happiness para sa may are.
03:33.0
Yan ang mission po natin.
03:35.4
Oo, kung maganda, type mag-award, maganda.
03:37.2
Okay, tapos ano naman yung vision?
03:39.2
Ang vision is to be the go-to pet care center in your community.
03:44.2
Ikaw ang parating naiisip,
03:46.0
ikaw ang parating pupuntahan,
03:47.6
dahil ikaw ang pinakamagaling,
03:48.7
ikaw ang pinaka-maalaga,
03:49.7
ikaw ang pinaka-expert.
03:50.7
Ang goal na division natin, go-to tayo.
03:54.1
natapos po natin ang mission and vision.
03:56.2
Di ba? Napaka-simple.
03:57.2
Pag-usapan naman po natin ngayon dito,
03:59.0
yung financial goals.
04:00.3
Siyempre, ang goal ng negosyo, para kumita.
04:02.5
Ang goal natin, mag-set po tayo
04:04.2
to generate, magkano gusto mo i-generate?
04:08.6
on the first six months of operation.
04:11.5
So, ang goal mo sana, bumibenta ka.
04:13.3
Magbibuild up ka, siyempre, pa konte-konte.
04:15.5
Siguro, 20,000, 30,000, 50,000.
04:18.1
But, in six months time,
04:19.7
dapat tumatama ka na ng 100,000 pesos
04:23.2
ang iyong benta kada buwan.
04:27.3
Kasi po, ang profit margin,
04:28.7
just to give you a perspective sa mga ganitong negosyo,
04:31.4
na sa 30 to 50 percent.
04:33.0
Pwede pang tumaas yan, lalo na pagdating sa service.
04:36.5
sagupitan na ng mga aso na sa 300 to 500 pesos.
04:40.0
Pero, in reality,
04:41.1
ang puhunan mo lang doon na sa 10 to 20 percent lang,
04:43.7
sa shampoo at saka sa labor.
04:45.3
So, pwede pang tumaas yun.
04:46.6
Ang goal natin is to increase by 20 percent
04:50.1
in the first year.
04:51.5
So, like for example,
04:52.6
yung 100 maging 120,
04:54.4
tapos after that, the following year,
04:56.1
pataas na pataas, 20 percent.
04:57.5
And then, ang next goal po natin,
04:59.2
in the next two years,
05:00.2
pag naging stable na po ang first branch,
05:02.4
pwede ka na mag-open ng second branch.
05:05.5
Yan ang financial goals po natin.
05:07.0
Now, nakaka-create na po tayo ng financial goals,
05:09.3
gawa naman tayo ng system and workflow
05:11.7
para sa inyong pet care business.
05:14.2
sulat nyo kung ano yung mga services na gusto nyong i-offer.
05:16.9
That's number one.
05:18.6
gumawa ka ng sistema on making appointments
05:21.8
and customer requests.
05:28.6
Diba? That's number two.
05:30.6
establish a way to monitor
05:32.9
kung ilang beses sila nagpapagupit,
05:34.8
kung kailan dapat sila magpagupit,
05:36.6
kung ano yung problema ng aso.
05:38.8
Parang hospital po yan.
05:40.3
Parang malaman nyo,
05:41.4
maging proactive din po kayo
05:43.0
in terms of following up the owners.
05:45.6
Uy, kung kailan nyo na kailangang magpagupit.
05:48.2
every three months kailangang magpagupit ang aso,
05:50.2
dapat may nagpa-follow up na po sa inyo.
05:53.4
kailangan mag-create kayo ng schedule
05:54.9
para sa inyong mga empleyado.
05:57.6
Kung anong oras sila papasok
05:59.1
at sino ang in-charge sa anong role.
06:03.6
kailangang i-train po natin ang ating mga employees
06:05.8
kung paano aalagaan ang mga aso
06:07.3
at paano maghahandel ng inquiries and complaints.
06:10.6
Hindi may iwasan po na may complaint.
06:13.2
Very sensitive ang may are
06:16.2
Ayaw nila kasing may-stress ang kanilang alaga.
06:18.4
And then number six,
06:19.4
syempre, alamin na po natin ang safety protocols
06:23.2
Kasi ang aso, baka pwede mag-agat.
06:25.2
At the same time,
06:26.4
paano din, anong gagawin,
06:28.0
just in case na may mangyari.
06:29.4
Ngayon, natapos na po natin ang sistema.
06:32.1
So, ngayon, pag-usapan na po natin.
06:35.1
Anong kailangan nyo po mga tao
06:37.1
para makabuo kayo ng pet grooming services?
06:39.9
Syempre, number one,
06:40.8
pet care attendant.
06:42.3
Ito siya magpapakain,
06:44.0
or if not, maglalakad.
06:46.0
O siya yung mag-aalaga.
06:47.4
Parang assistant yan.
06:48.3
Pwede kayong magpaswaldo ng mga
06:49.8
P10,000 to P15,000 per month.
06:52.4
Number two naman, pet groomer.
06:54.3
Pet groomer ang mahalaga.
06:55.4
Siya po yung taga-toothbrush,
06:56.8
taga-gupit ng mga,
06:59.5
Mga salary nito more or less
07:01.3
nasa P12,000 to P18,000 per month.
07:04.2
And then number three,
07:05.1
ang kailangan nyo sa inyong system,
07:07.4
kung gusto nyo, pet care coordinator
07:09.4
o nag-book ng mga appointments.
07:11.4
Siya nag-ahandle ng mga
07:12.4
customer complaints, inquiries, follow-ups.
07:15.2
More or less, ang sweldo naman yan
07:16.7
nasa P8,000 to P12,000 per month.
07:20.0
Oye! Sana nandito pa kayo
07:21.6
at natututo kayo sa episode na ito.
07:23.4
Kung nage-enjoy kayo
07:24.4
at natututo kayo sa episode na ito,
07:29.4
maraming na po tayong natutunan, ha?
07:30.9
Bago tayong magpatuloy,
07:32.1
babatiin muna natin si
07:33.5
Ilio Villar Vlog,
07:36.0
at si Joseph Man Lalakbay.
07:38.0
Ay, maraming maraming salamat!
07:39.5
So, ano na po ang natutunan natin?
07:41.0
Number one, nalaman po natin
07:42.6
paano gumawa ng business plan.
07:44.4
Mayroon na tayong mission and vision.
07:46.5
Tapos, mayroon na tayong financial goals.
07:48.8
Anong goal natin?
07:49.6
Bakit tayo nagtatayo ng ganitong
07:50.9
pet care business?
07:51.8
Tinuruan na rin kita
07:52.8
kung paano gumawa ng sistema.
07:55.6
ang mga taong kailangan mo
07:57.1
para mapatakbo ang pet care business mo.
08:00.2
pag-uusapan na po natin
08:01.4
ang pinakamahalaga,
08:05.0
Para sa mga ganito,
08:06.1
yung mga pet care business,
08:07.3
to buy all the equipments,
08:09.6
papalo yan na minimum na
08:11.1
Php 300,000 to Php 500,000 po.
08:14.5
Ang initial cover mo sa rent,
08:16.3
at the same time,
08:17.0
equipments, supplies,
08:18.1
and initial inventory.
08:19.6
So, more or less,
08:20.2
that should be your puhunan.
08:21.6
And then, location na.
08:23.5
Mas maganda kung high traffic po siya,
08:27.0
at mas maganda may parking.
08:32.3
chances are may sasakyan po sila.
08:34.1
And then, syempre,
08:35.4
when it comes to resource,
08:36.6
hindi lang po pera,
08:37.4
hindi lang pong location,
08:38.5
pero kailangang talent and skills.
08:40.4
Preferably, ang mga i-hire po natin,
08:42.0
may mga experience na po talaga,
08:43.5
sa pet care and grooming services.
08:45.6
Hindi yung nag-aaral pa lang.
08:47.1
At marami na po dito sa Philippines,
08:49.0
na mga successful na mga
08:50.2
pet care and grooming services.
08:51.9
bisitahin nyo lang sila.
08:54.7
tapos The Dog Spa,
08:58.0
at marami pang iba.
08:59.1
And last but not the least,
09:01.1
mabuti nandito pa kayo.
09:03.6
ang goal natin sa pagnenegosyo po,
09:06.7
huwag na huwag nyo pong gagawin ito.
09:08.3
Ito yung mga common mistakes
09:09.7
ng mga pet care business
09:11.0
that I've interviewed
09:12.4
and I've observed.
09:14.1
neglecting safety protocols
09:17.4
sasabihin ko po sa'yo,
09:18.4
very sensitive po ang owners
09:20.2
ng mga alaga nila.
09:24.9
Please do not overcharge your customers.
09:26.8
Pag nalaman po nila,
09:28.1
na ginugoyo mo po sila,
09:29.4
ayun akong hindi na sila babalik.
09:32.2
Huwag naman masyadong mababa.
09:34.4
Pag hindi naging profitable,
09:35.8
magsasarak ka rin.
09:37.9
ignoring customer feedbacks
09:40.6
Kung may concern,
09:42.4
Hindi mawawala ang customer complaints
09:44.3
sa any form of business.
09:45.7
And then number five,
09:47.5
neglecting marketing
09:50.1
Huwag kayong magtataka
09:51.6
kung wala kayong benta
09:52.8
at walang pumapasok.
09:53.8
Baka hindi alam ng tao
09:57.6
sa episode na ito.
09:59.0
Ay, grabe mga friendship.
10:02.1
at the same time sinasabi mo,
10:03.3
I want to start a business,
10:05.8
I want to improve my existing business,
10:07.8
pero hindi ko alam kung ano na gagawin ko,
10:10.2
I'm here to help you.
10:12.0
I've been in sales and in business
10:13.4
for over 46 years.
10:14.9
And I can provide you
10:16.1
with valuable insight
10:19.8
Kaya, ito na pong gagawin po natin
10:21.3
para sa mga taong
10:23.0
at plano magnegosyo.
10:23.9
I want you to fill up a form.
10:25.5
This is for free.
10:26.7
Free assessment po ito
10:27.8
of your existing business,
10:29.1
or a starting business.
10:30.2
So, let us work together
10:31.9
to take care of your business
10:33.9
to the next level.
10:35.3
So, kung kayo interesado
10:36.9
for the free assessment test na ito,
10:39.2
all you need to do is
10:40.0
just go to the comment section,
10:41.5
or the description section,
10:43.4
i-click na lang yung link,
10:44.4
and answer that form.
10:45.8
Maraming maraming salamat
10:47.4
at kung may natutunan kayo,
10:48.4
pakicomment na lang
10:49.2
sa comment section
10:50.1
kung ano yung nagustuhan nyo
10:52.0
At kung may request pa kayo
10:54.6
na gusto mong gawang ko ng review,
10:57.2
Chinky, turuan mo ko
10:58.1
on how to start a black business,
11:00.5
pakilagay na lang
11:01.2
sa comment section,
11:02.1
and I would be glad
11:04.5
This is Chinky Tan saying,
11:05.6
ang tamang karunungan,
11:06.6
ang tamang disiplina,
11:07.8
ang susi sa pagiyaman.
11:24.4
Thank you for watching.
11:26.3
If you want to suggest a topic,
11:27.9
or review that you would like me
11:29.2
to discuss on the next video,
11:30.5
please do comment below
11:31.8
para mabasa po namin.
11:33.3
Thank you very much,
11:34.1
and I'll see you on our next video.
